Customer Care

RETURNS

➸Returns and exchanges must be made within 14 days from the date of receipt. 
➸Any merchandise that is returned to us within our deadline is eligible for a refund to the original form of payment, minus the cost of shipping.
➸All items must be returned new and unworn.
➸We inspect all returned items and reserve the right to deny a return or refuse a refund based on the returned condition.
➸The customer is responsible for shipping the returned item, as well as the cost of return shipping, except in circumstances of defect.
➸If you suspect that you have received a defective item, please email pictures of your item to shelly@audreyandedgy.com within 14 days from the date of receipt.
➸Defective items will be exchanged for the same exact item. If this item is unavailable, a refund will be offered.  

SHIPPING
➸Shipping rates are calculated at checkout
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➸Audrey & Edgy is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery.

 

 

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